Myzone Phone Numbers and Emails


  • +44 115 778 8311
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Myzone Emails:

Customer Service
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Myzone Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • Myzone Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    58% phone 42% email
  • The best phone number to call Myzone is 441157788311.

  • The longest wait times are on Thursday, while the shortest are on Sunday.

  • People call Myzone mainly because of product/ service, request for information and return/ replace.

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PissedConsumer Club

Contact Information

Myzone Website:

Myzone Help Center:

Corporate Office Address:

Myzone Ltd
Level 3, Gordon House, 10a Prospect Hill, Douglas
Isle Of Man, British Isles IM1 1EJ
United Kingdom

Other Info (opening hours):

Other Locations:

311 S Wacker Dr Suite, 480

Chicago, IL 60606

6/6 Bottlebrush Ave,

Noosa Heads, Queensland 4567 Australia

5th Floor Market Square House,

St James St Nottingham, NG1 6FG UK

More contact details

Myzone Customer Service Reviews

2.1 / 5
Ashley L Ggr
Not hearing back from customer support
stars-rating stars-rating stars-rating stars-rating stars-rating

There is nothing to summarize. I have tried to contact them for over two weeks and have not heard back from them.

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Ashley L Ggr
Not hearing back from customer support

I still have not heard back from customer support. My myzone is still not working. And I am given no direction on how to remedy anything.

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Moshe G Brw
Parameters for target heartbeat incorrectly modified by the company
stars-rating stars-rating stars-rating stars-rating stars-rating

No experience: they have not responded yet.
Not sure why they change target heartbeat incorrectly without requesting permission

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vimal Ntr
Product support
stars-rating stars-rating stars-rating stars-rating stars-rating

Excellent service by MyZone team. Thankyou to Nick. Quick support and solved the issue to my satisfaction

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How Good is Myzone's Customer Service?

Lona Zvp
Lona Zvp
Feels Disappointed | Jan 14, 2024

Unfortunately my issue hasn't been sorted out

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Arista Dve
Arista Dve
Feels Disappointed | Dec 12, 2023

I'm still waiting on a return call from myzone to correct my issues.A prompt return call would go far in restoting some faith in your product & company.Please call ASAP 850 363 ****.Very important to me.

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Joleen D Ixn
Joleen D Ixn
Feels Disappointed | Nov 26, 2023

I still have not heard from them.

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Kenadie Smo
Kenadie Smo
Feels Satisfied | Jun 04, 2023

I need someone to contact me to fix my current issue my myzone not working

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Summary of Myzone Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Myzone?

Product/ Service Question:

  • “Myzone nor downloading full workout”
  • “Myzone not working”
  • “It's not working with my heart rate”

Request for Information Question:

  • “Assistance”
  • “Not hearing back from customwr support”
  • “Need help to de register”

Account Question:

  • “Can't creat password”
  • “Account adjustments”
  • “Reactive my account”

Return/ Replace Question:

  • “Change my date of birth”
  • “Changing device device number for new myzone”
  • “Change my gender”

Payments and Charges Question:

  • “Charged twice”
  • “Fraud never received my order”
  • “Can't make payment”

Shipping and Delivery Question:

  • “Missing delivery”
  • “Package was supposed to be delivered overnight and still have not received it”
  • “No item delivered”

Activation/ Cancellation Question:

  • “Cancel subscription”

Staff Question:

  • “Sales and service.”

Refund Question:

  • “I want my refund”

Other Question:

  • “MEPs didn't record”
  • “My myzone isn't linking”
  • “MyZone pass”

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